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Sr. Financial Aid Counselor (Multiple Vacancies)

Rutgers University

Job Description

Recruitment/Posting Title
Sr. Financial Aid Counselor (Multiple Vacancies)

Job Category
Staff & Executive - Financial Aid

Department
Financial Aid - Nwk

Overview
The Division of Enrollment Management at Rutgers University–Newark is dedicated to attracting, admitting, and supporting students throughout their academic journey. The division includes several key areas: One Stop Student Services (which integrates the Office of Financial Aid and the Registrar’s Office), the Office of Graduate and Undergraduate Admissions, and the Center for Pre-College Programs.
 
The Senior Financial Aid Counselor position will be housed within the Office of Financial Aid, which is part of the integrated One Stop Student Services model. The Office of Financial Aid provides students with information and support related to financial aid, student accounts, and bill payment.

Posting Summary
Rutgers University-Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Sr Financial Aid Counselor. Reporting to the Assistant Manager of Financial Aid, is responsible for the accurate and timely processing of applications for financial assistance. This involves the strict application of all federal, state, and institutional regulations, policies and procedures used to implement them. This employee also reviews and verifies documents and maintains appropriate and computer and paper files. Upon finding discrepancies in any information received, this employee initiates follow ups to ensure accurate awarding and clear audit trail.

This position is responsible for and not limited to the following:
  • Advises students and parents on matters such as the proper completion of application forms, answers questions and concerns, budget planning, debt management, as well as other complexities of the financial aid process.
  • Oversees the duties of support staff and federal work study employees and provides training and leadership in accomplishing staff/office goals.
  • Provides assistance to support staff in answering students’ questions and in disseminating accurate information about the financial aid process in general, or student cases in particular.
  • Represents the department at various functions such as loan entrance interviews, high school nights, first year student orientations, recruitment functions, Open House, and other campus or university functions.

FLSA
Nonexempt

Grade
05

Salary Details

 
Minimum Salary
68278.480

Mid Range Salary
84393.980

Maximum Salary
100509.480

Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits
Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
    • Medical, prescription drug, and dental coverage
    • Paid vacation, holidays, and various leave programs
    • Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
    • Employee and dependent educational benefits
    • Life insurance coverage
    • Employee discounts programs

 

 
For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.

Position Status
Full Time

Working Hours (per week)

 
Standard Hours
37.50

Daily Work Shift
Day

Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description
URA-AFT Administrative

Payroll Designation
PeopleSoft

Seniority Unit

 
Terms of Appointment
Staff - 12 month

Position Pension Eligibility
ABP
Qualifications

 

Minimum Education and Experience
  • A combination of a Bachelor’s Degree and two years of experience in financial aid administration.
  • A minimum of two years of management experience working within a University setting.

 


Certifications/Licenses

 
Required Knowledge, Skills, and Abilities
  • Must have detailed working knowledge of all federal, state and institutional programs.
  • Must have excellent communications and student counseling skills.

Preferred Qualifications
  • Preferred working knowledge of federal/state financial aid systems and internal school operation systems: NSLDS, COD, HESSA, ELM, CPS, ImageNow, Banner, Datatel or Peoplesoft.

Equipment Utilized

 
Physical Demands and Work Environment

 
Special Conditions
 
Posting Details

 

Posting Number
25ST1545

Posting Open Date
07/30/2025

Special Instructions to Applicants

 
Regional Campus
Rutgers University-Newark

Home Location Campus
Rutgers University-Newark

City
Newark

State
NJ

Location Details
 
Pre-employment Screenings

 

All offers of employment are contingent upon successful completion of all pre-employment screenings.

 

 
Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

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